Please see the periodically updated incident page as PowerSchool learns more information and takes additional steps in response to a recent security incident.
What Happened
On December 28, 2024, PowerSchool became aware of a potential cybersecurity incident involving unauthorized access to certain PowerSchool Student Information System (SIS) information through one of their community-focused customer portals, PowerSource.
PowerSchool is not experiencing, nor does it expect to experience, any operational disruption and continues to provide services as normal to their customers. PowerSchool has no evidence that other PowerSchool products were affected as a result of this incident or that there is any malware or continued unauthorized activity in the PowerSchool environment.
Steps PowerSchool is Taking in Response
As soon as PowerSchool learned of the incident, they immediately engaged their cybersecurity response protocols and mobilized a cross-functional response team, including senior leadership and third-party cybersecurity experts. PowerSchool is working to complete their investigation of the incident and are coordinating with districts and schools to provide more information and resources (including credit monitoring or identity protection services if applicable) as they become available.
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